
Terms & Privacy Policy
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THIS TERMS OF USE AGREEMENT (the “Agreement”) constitutes a legally binding agreement between SERENE LOONG (“Serene Loong”) and the client, whether personally or on behalf of an entity (“Client”), regarding access to and use of the website managed by Serene Loong (the “Website”) and any other media form, channel, mobile website, or mobile application related, linked, or otherwise connected thereto. Failure to agree and adhere to all of the terms, conditions, and obligations contained herein results in the express prohibition of the Client’s use of the Website, and the Client is ordered to discontinue use immediately. Thereafter, the relationship between Client and Serene Loong shall cease and be of no further force and effect between the parties, except that any obligation of Client to pay Serene Loong for services rendered shall remain and continue to be an ongoing obligation owed by Client to Serene Loong.
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1. Intellectual Property Rights
Unless otherwise indicated, the Website and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Website (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned by or licensed to Serene Loong. The Content and Marks are protected by copyright and trademark laws of Singapore, foreign jurisdictions, and international conventions. The Content and Marks are provided on an “As-Is” basis for your information and personal use only. Except as expressly provided herein, no part of the Website and no Content may be copied, reproduced, aggregated, republished, uploaded, posted, displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever without Serene Loong’s express prior written permission.
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2. Ownership of Materials
All design and original source files created on Client’s behalf (“Projects”) belong to Client. In the event that any operation of law would cause ownership of a Project to revert to Serene Loong, Serene Loong irrevocably assigns its entire interest in the Project to Client, without limitation. Client warrants that any materials provided to Serene Loong do not infringe on or misappropriate any third party’s rights.
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3. Third-Party Fonts
If any Project incorporates fonts not owned by Serene Loong and requires a commercial license, Serene Loong will inform Client in writing. Client assumes all responsibility for purchasing required licenses for Third-Party Fonts to legally reproduce, distribute, or publicly display the Project.
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4. User Representations
By using the Website, Client represents and warrants that they have the legal capacity and agree to comply with these Terms of Use; are not a minor; will not access the Website through automated means; will not use the Website for illegal purposes; and that their use of the Website will not violate any laws or regulations.
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5. Prohibited Activities
Client agrees not to make unauthorized use of the Website, retrieve data for compiling a database, circumvent security features, engage in unauthorized framing, trick or mislead Serene Loong or other users, interfere with the Website's operations, use the Website to compete with Serene Loong, or engage in any activity that violates the rights of Serene Loong or others.
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6. Client Feedback
Any feedback provided by Client becomes the property of Serene Loong. Serene Loong shall own exclusive rights to such feedback and is entitled to use it without restriction.
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7. Management and Oversight
Serene Loong reserves the right to monitor the Website for violations and take appropriate action, including restricting access or disabling the Client’s use of the Website at its sole discretion.
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8. Privacy Policy
By using the Website, Client consents to the collection and use of personal data in accordance with Serene Loong’s Privacy Policy, which complies with the Personal Data Protection Act (PDPA) of Singapore.
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9. Returns and Refunds
Serene Loong reserves the right to deny refunds at its discretion. Refund requests will be assessed on a case-by-case basis, and certain conditions may apply.
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10. Modification
Serene Loong reserves the right to modify or discontinue the Website or its content without notice.
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11. Connection Interruptions
Serene Loong is not liable for any loss, damage, or inconvenience caused by interruptions in the Website's availability.
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12. Governing Law
This Agreement shall be governed by the laws of Singapore without regard to its conflict of law principles.
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13. Litigation
Any legal action related to this Agreement shall be brought in the courts of Singapore, and both parties consent to the jurisdiction of these courts.
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14. Disclaimer
The Website is provided on an “as-is” basis. Serene Loong disclaims all warranties, express or implied, regarding the Website and its use.
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15. Limitations of Liability and Indemnification
Serene Loong shall not be liable for any damages arising from the Client’s use of the Website. Client agrees to indemnify Serene Loong against any claims arising from their use of the Website.
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16. User Data
Client is responsible for their data transmitted or related to their use of the Website.
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17. Electronic Communications
Client consents to receive electronic communications from Serene Loong and agrees to electronic transactions and signatures as legally binding.
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18. Showcasing Design Work
Serene Loong reserves the right to share design work publicly unless otherwise agreed upon.
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19. Referrals
Referral tracking and payouts are managed through Serene Loong’s selected third-party partner.
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20. Miscellaneous
These Terms of Use constitute the entire agreement between Client and Serene Loong. Any failure to enforce a right does not waive that right. If any provision is found unenforceable, it will not affect the validity of the rest of the Terms of Use.
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Contact Information
For questions or complaints regarding the Website, please contact Serene Loong directly.